Case studies

A Saudi brand: from personal WhatsApp to SAR 600K a month

A brand that started selling from its founder's personal WhatsApp and grew into an online store and an integrated system serving thousands of customers a month.

Client
A Saudi brand
Industry
E-commerce
Market
Saudi Arabia
Period
Through Dec 2025
Our role
Digital system, operations and marketing
Platforms
WhatsApp API · Online store · Meta

Results

SAR 600Kmonthly sales
SAR 8M+total sales
3,000+customers reached monthly
10 → 1,673orders

The challenge

  • Sales handled manually on personal WhatsApp, about 10 orders a month.
  • No order, customer or shipping system.
  • Scaling without losing the personal touch.

Our approach

  • Official WhatsApp API and a clear reply map.
  • Orders connected to one dashboard, plus shipping management.
  • Launch of an online store with focused marketing.
  • Integrated operations, service and cash-flow management.

Highlights

  • Launch stage: SAR 250K a month.
  • Nov–Dec 2025 dashboard: SAR 8.40M sales (+15.73%), 1,673 orders (+7.66%).
  • 2027 goal: SAR 15M in sales.

Four growth stages

  1. Start: sales on personal WhatsApp, ~10 orders a month.
  2. Foundation: official WhatsApp API, reply map, orders in one dashboard, shipping system.
  3. Launch: online store, SAR 250K a month.
  4. Scale: SAR 600K a month and 3,000+ customers reached monthly.

Proof from the dashboards

Figures come from ad and store dashboards during the engagement; results vary by product, market and budget.

Official WhatsApp API & AI

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